CRNA LINK Privacy Policy  

Introduction

This Privacy Policy outlines CRNA LINK, LLC (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.crnalink.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Grounds for data collection 

The processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is based on several legal grounds:

Performance of Contractual Obligations: Processing your Personal Information is necessary for the performance of our contractual obligations towards you and for providing you with our services. For example, we may need to use your contact information to communicate with you or your professional credentials to match you with relevant opportunities.

Legitimate Interests: We may process your Personal Information to protect our legitimate interests. This includes ensuring the security of our services, improving our offerings, and managing our business operations effectively.

Compliance with Legal and Regulatory Obligations: We may also process your Personal Information to comply with legal and financial regulatory obligations to which we are subject. This includes maintaining accurate records for tax and auditing purposes.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions about how your Personal Information is managed and protected.

What information we collect?

We collect two types of data and information from Users:

1. Non-personal Information
The first type of information we collect is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). This type of information does not allow us to identify the User from whom it was collected. Non-personal Information collected may include:

Aggregated Usage Information: This includes data on how you interact with the Site, such as pages viewed, clicks, actions, browsing history, and other user activities.
Technical Information: Information transmitted by your device to enhance the functionality of our Site, such as the type of browser, operating system, device type, language preference, access time, and other technical details.
This information helps us improve our services, optimize the user experience, and better understand how Users engage with our Site.

2. Personal Information
The second type of information we collect is Personal Information, which is individually identifiable information that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:

Device Information: We collect Personal Information from your device, which may include geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other data related to your activity on the Site.

Registration Information: When you register on our Site, we may ask you to provide certain details, such as:

Full Name: Your first and last name.
Email Address: To communicate with you regarding our services and your account.
Physical Address: For billing, correspondence, or to match you with relevant opportunities.
Phone Number: For contact and verification purposes.
Professional Information: Such as your CRNA license number, qualifications, work history, and specialties.
Payment Information: If applicable, such as credit card details or other financial information for billing purposes.
Other Information: Any additional information you choose to provide during the registration process or while using our services.
This information is essential for providing our services, managing your account, and ensuring compliance with applicable regulations.

    How do we receive information about you?

    We receive your Personal Information from various sources, including:

    1. Information You Provide Voluntarily
    Registration on Our Site: When you voluntarily provide us with your personal details to create an account, register for services, or fill out forms on our Site. This may include your name, email address, physical address, phone number, and professional credentials.

    2. Information Collected During Your Use of Our Site
    Usage of Our Services: When you use or access our Site in connection with our services, we collect information about your interactions with the Site. This can include your browsing behavior, pages viewed, actions taken, and other usage data.

    3. Information from Third-Party Sources
    Third-Party Providers: We may receive your Personal Information from third-party providers, services, and public registers. For example, we might obtain data from traffic analytics vendors that help us understand how users interact with our Site, or from public databases and directories that provide additional information about your professional background.

      What information we collect?

      User Rights

      You have the right to:

      Access Your Information: Receive confirmation as to whether or not your personal information is being processed and access your stored personal information.
      Receive a Copy: Obtain a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format.
      Rectification: Request the correction of any personal information that is inaccurate or incomplete.
      Erasure: Request the deletion of your personal information.
      Object: Object to the processing of your personal information.
      Restrict Processing: Request the restriction of processing your personal information.
      Lodge a Complaint: File a complaint with a supervisory authority.
      Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

      If you wish to exercise any of these rights or require more information, please contact our Data Protection Officer (“DPO”) at help@crnalink.com
      At CRNA LINK, LLC, we prioritize your privacy. We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

      1. Information We Collect
      1.1 Non-personal Information
      We collect non-personal information that cannot identify you as an individual. This includes aggregated usage data, technical information transmitted by your device (such as browser type, operating system, and access times), and details about your interaction with our Site (such as pages viewed, clicks, and actions).

      1.2 Personal Information
      Personal Information is individually identifiable information that can identify an individual or may, with reasonable effort, do so. This includes:

      Device Information: Geolocation data, IP address, unique identifiers (e.g., MAC address and UUID).
      Registration Information: Full name, email address, physical address, phone number, CRNA license number, professional qualifications, and payment information.
      2. How We Use the Information
      We may use the information we collect for the following purposes:

      Communicating with You: Sending you notices regarding our services, providing technical information, and responding to customer service inquiries.
      Updates and Notifications: Keeping you informed of our latest updates, services, and promotions.
      Advertisements: Serving you advertisements when you use our Site (see more under "Advertisements").
      Marketing: Promoting our websites and products (see more under "Marketing").
      Statistical and Analytical Purposes: Conducting research and analysis to improve our Site and services.

      3. Sharing Information with Third Parties
      In addition to the uses mentioned above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors for various purposes, including:

      Hosting and Operating Our Site: Using third-party service providers to host and operate our website.
      Providing Services: Collaborating with partners to offer you our services, including personalized content on our Site.
      Data Storage and Processing: Storing and processing your information through secure third-party providers.
      Advertisements: Serving you ads and assisting in evaluating the success of our ad campaigns, including retargeting users.
      Marketing Offers: Sharing your information with trusted third parties to provide you with marketing offers and promotional materials related to our Site and services.
      Research and Analytics: Collaborating with third parties for technical diagnostics, research, and analytics to improve our services.

      4. Legal Disclosures
      We may also disclose information if we have good faith to believe that disclosure is necessary for the following reasons:

      Compliance: To comply with any applicable law, regulation, legal process, or governmental request.
      Policy Enforcement: To enforce our policies and agreements, including investigating potential violations.
      Security: To investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, or security issues.
      Legal Claims: To establish or exercise our rights to defend against legal claims.
      Protection: To prevent harm to the rights, property, or safety of CRNA LINK, our users, yourself, or any third party.
      Law Enforcement: To collaborate with law enforcement agencies or enforce intellectual property or other legal rights.

      Retention

      We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. The retention periods for personal information are determined based on the following considerations:

      Type of Information: The nature of the information collected and the purposes for which it was collected.
      Purpose of Retention: The need to fulfill our contractual obligations, comply with legal requirements, resolve disputes, and maintain accurate records.
      Legal Requirements: Compliance with applicable laws and regulations, which may mandate specific retention periods for certain types of data.
      We are committed to destroying outdated and unused information at the earliest reasonable time. In accordance with applicable regulations, we will keep records containing client personal data, account opening documents, communications, and other relevant information as required by law.

      We reserve the right to rectify, replenish, or remove incomplete or inaccurate information at any time and at our discretion to ensure the accuracy and integrity of the data we retain.

      Cookies

      We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

      A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

      The Site uses the following types of cookies:

      a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

      b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

      c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

      Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

      We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

      Third party collection of information

      Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

      This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

      How do we safeguard your information?

      We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures and policies to ensure the safety of the information we collect and retain. These practices are designed to prevent unauthorized access, use, or disclosure of your personal information.

      Our Security Practices Include:
      Encryption: We use encryption protocols to protect sensitive data transmitted over the internet, ensuring that your information remains secure during transmission.

      Access Controls: We implement strict access controls to limit access to your information to authorized personnel only. Access to sensitive data is granted on a need-to-know basis and is protected by strong authentication measures.

      Data Storage Security: We store your information on secure servers and employ firewalls, intrusion detection systems, and other advanced security technologies to protect against unauthorized access.

      Third-Party Compliance: We require any third-party service providers we work with to comply with similar security requirements as outlined in this Privacy Policy. This ensures that your information is protected even when handled by external partners.

      Despite our efforts to safeguard your information, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

      Limitations
      Although we take reasonable steps to safeguard your information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site. We make no warranty, express, implied, or otherwise, that we will prevent such access or breaches.

      Transfer of data outside the EEA 

      Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

      Advertisements

       We may use third-party advertising technology to serve advertisements when you access the Site. This technology utilizes your information regarding your use of our Services to deliver personalized advertisements to you, which may involve placing third-party cookies on your web browser.

      Opt-Out Options for Personalized Advertisements
      If you prefer not to receive personalized advertisements based on your use of our Services, you have the option to opt-out of many third-party ad networks. This includes those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA").

      To learn more about this practice by NAI and DAA members, and to understand your choices regarding the use of your information by these companies, please visit their respective opt-out pages:

       - NAI Opt-Out: http://optout.networkadvertising.org/#!/
       - DAA Opt-Out: http://optout.aboutads.info/#!/

      By visiting these websites, you can opt-out of receiving targeted ads from participating ad networks. Please note that opting out does not mean you will no longer see ads; rather, the ads you see may be less relevant to your interests.

      Marketing

      We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

      Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

      Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

      Corporate transaction

      We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

      Minors

      We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow the use of our services by minors without prior consent or authorization by a parent or legal guardian.

      We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information without their consent, they should contact us immediately at help@crnalink.com. Upon receiving such a notification, we will take steps to delete the information from our records promptly.

      Updates or amendments to this Privacy Policy

      We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

      How to contact us

      If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at help@crnalink.com.
      Last Modified 09/24/2024